The future of utilities
With 13 CEOs, a Secretary of State and an impressive list of other board-level speakers confirmed, this year’s The Future of Utilities will be it's biggest and best yet. Now in its 18th year, the conference regularly sees over 200 senior representatives from across the utilities sector converge on London to debate the challenges and opportunities facing the industry.
This year’s event will feature a customer focused third day, featuring speakers with outstanding customer service credentials. The Future of Utilities' agenda will cover issues from consumer engagement to operational efficiencies in billing and customer communications.